773
result(s) found for 'complaint letter'
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Explains what a retirement village operator is legally required to do when a complaint is received and what they should not do when handling a complaint.
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Explains builders and tradespeople in Victoria should have complaint handling processes, and how to handle a dispute with a client.
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17 Jan 2024 - Kit home retailer My Tiny Home Kit and its director have agreed to make changes to its business practices, following numerous complaints to Consumer Affairs Victoria.
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08 Feb 2024 - Consumer Affairs Victoria Director, Nicole Rich has issued a public warning about retailer Ishka, following a significant number of consumer complaints to the regulator in recent months.
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How to contact Consumer Affairs Victoria to ask a question, resolve a dispute. Try to resolve the issue yourself first before contacting us for help.
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18 Apr 2024 - The Director of Consumer Affairs Victoria has accepted an amendment to an agreement made with a ‘tiny home’ supplier to change its business practices.
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Information for debt collectors in Victoria, including becoming a debt collector, fair practices, restrictions and penalties.
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Forms and publications, legislation, languages, scams, Koori, and disability resources, advice in a disaster
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Information on the fair handling of your personal information submitted to us, and how to make a privacy complaint.
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15 Jan 2016 - A Camberwell-based heating and cooling installation company has been restrained from taking money or deposits from customers, following an action Consumer Affairs Victoria brought in response to an increase in complaints.
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